First Responder Negotiations or, What if I Have to Talk to This Guy?by Bill Massock (p. 8)
Florida Hostage Negotiators Conveneby Detective Jan Dubina (p. 12)
Journal Review: Journal of Police Crisis Negotiationsby Sgt. Mike Cummings (p. 13)
Spiritual Dynamics in Crisis Negotiationsby Jeff Reese (p. 10)
Tactics and Talk: Hand in Gloveby Mike Webster, Ed.D. (p. 1)
The National Council of Negotiation Associationsby Sgt. Mike Cummings (p. 2)
The Role of Tactical Emergency Medical Support in Hostage and Crisis Negotiationsby James L. Greenstone, special assistance: Joshua S. Vayer, Dir., Casualty Care Research Center (p. 6)